Privacy Policy

Last Updated: January 1, 2025

Notiva Programming Courses ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://notiva.ink and use our educational services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Enroll in our programming courses
• Subscribe to our newsletter
• Contact us through our contact form
• Participate in surveys or promotions

This information may include:

• Name (first and last)
• Email address
• Phone number
• Billing and payment information
• Username and password
• Course preferences and learning history

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website
• Device identifiers
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

• Process your course enrollments and payments
• Provide access to course materials and learning resources
• Track your learning progress and issue certificates
• Communicate important updates about your courses
• Provide customer support and respond to inquiries

2.2 Improvement and Analytics

• Analyze website usage to improve user experience
• Understand how users interact with our courses
• Develop new courses and features
• Conduct research and analytics on learning patterns

2.3 Marketing and Communications

• Send promotional materials about new courses and offers
• Deliver newsletters and educational content
• Notify you about updates to our services
• Conduct surveys to gather feedback

2.4 Legal and Security

• Comply with legal obligations and regulations
• Protect against fraud and unauthorized access
• Enforce our Terms and Conditions
• Resolve disputes and troubleshoot problems

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors (for secure transaction processing)
• Email service providers (for sending communications)
• Cloud hosting providers (for data storage)
• Analytics providers (for website analytics)
• Customer support tools

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Legal processes or government requests
• Court orders or subpoenas
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS
• Secure storage of payment information
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

5.1 Essential Cookies

Necessary for the website to function properly, including authentication and security features.

5.2 Analytics Cookies

We use Google Analytics to understand how visitors use our website and improve user experience.

5.3 Functionality Cookies

Remember your preferences and settings to provide a personalized experience.

5.4 Advertising Cookies

We may use Facebook Pixel and other advertising technologies to deliver relevant advertisements and measure campaign effectiveness.

You can control cookies through your browser settings. Please refer to our Cookie Policy for detailed information.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to your personal information and receive a copy in a structured, machine-readable format.

6.2 Correction

You can request correction of inaccurate or incomplete personal information.

6.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions.

6.4 Opt-Out

You can opt out of marketing communications by clicking the unsubscribe link in our emails or contacting us directly.

6.5 Restriction and Objection

You may request restriction of processing or object to certain uses of your personal information.

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill the purposes outlined in this policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements
• Maintain business records

When your information is no longer needed, we will securely delete or anonymize it.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification for significant changes

Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

13. Jurisdiction-Specific Information

13.1 Australian Privacy Principles (APP)

For Australian residents, we comply with the Australian Privacy Principles under the Privacy Act 1988. You have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Australian Privacy Principles.

13.2 General Data Protection Regulation (GDPR)

For residents of the European Economic Area, we comply with GDPR requirements. You have additional rights including the right to lodge a complaint with your local supervisory authority.

13.3 Canadian Privacy Legislation

As a Canadian-based organization, we comply with applicable Canadian privacy legislation including PIPEDA (Personal Information Protection and Electronic Documents Act).

This Privacy Policy represents our commitment to protecting your privacy and handling your personal information responsibly and transparently.